09-11-2017, 11:31 AM
Hi Chimp Users,
sometimes we receive a question which password to fill in to proceed with startup.
this should of course not be necessary.
when you get the ASROCK UEFI Setup Menu during startup, or during reboot (see attached picture)
then the mainboard sees an USB device connected, preventing it to boot the software from internal drive.
so when this happens to you, please unplug all USB devices such as keyboards, mouse, USB stick, smartphone charger cables etc and shutdown the console on the back with the power switch.
wait for 5 seconds and power up the console again.
problem solved
sometimes we receive a question which password to fill in to proceed with startup.
this should of course not be necessary.
when you get the ASROCK UEFI Setup Menu during startup, or during reboot (see attached picture)
then the mainboard sees an USB device connected, preventing it to boot the software from internal drive.
so when this happens to you, please unplug all USB devices such as keyboards, mouse, USB stick, smartphone charger cables etc and shutdown the console on the back with the power switch.
wait for 5 seconds and power up the console again.
problem solved