How to report Bugs - Printable Version +- Highlite Forum (https://forum.highlite.com) +-- Forum: Infinity Chimp (https://forum.highlite.com/forumdisplay.php?fid=46) +--- Forum: Chimp Bug Reports (https://forum.highlite.com/forumdisplay.php?fid=37) +--- Thread: How to report Bugs (/showthread.php?tid=939) |
How to report Bugs - denishessberger - 11-09-2020 Before posting a bug, please use the search function. If you find a similar post, please answer to that; otherwise create a new post as follows: Thread Title: “(xx, yyy) Bug Report: zzz” where xx is the desk type (Chimp100, Chimp300 or OnPC) yyy is the software version and zzz is a brief description of the bug. Post body: Type of the Desk: Software Version: External Display Connected, is a touchscreen?: Connected USB Devices: Networked Devices: Description: Short Description of the Bug Steps to reproduce: How to Reproduce the bug Expected Behavior: What do you expect? Observed Behavior: What is actually happening? Additional Information Please see this video: We would like that you upload the showfile in your thread and instructions for repeating a problem whenever possible. For bugs related to the OnPC please also include the following additional information: Operating System: Computer Specs: VmWare Version: |