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How to report Bugs

11-09-2020, 02:01 PM #1
denishessberger Offline Senior Member ****
Posts:120 Threads:3 Joined:Aug 2018
Before posting a bug, please use the search function. If you find a similar post, please answer to that; otherwise create a new post as follows:

Thread Title:
“(xx, yyy) Bug Report: zzz” where xx is the desk type (Chimp100, Chimp300 or OnPC) yyy is the software version and zzz is a brief description of the bug.

Post body:

Type of the Desk:
Software Version:
External Display Connected, is a touchscreen?:
Connected USB Devices:
Networked Devices:

Detailed description of the problem including instructions to reproduce (if possible) and exact syntax used.
List any errors reported by the software.

We would like that you upload the showfile in your thread and instructions for repeating a problem whenever possible.

For bugs related to the OnPC please also include the following additional information:

Operating System:
Computer Specs:
VmWare Version:

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