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+--- Thread: [FIXED] Bananawing Universe 5&6 not available (/showthread.php?tid=90)
[FIXED] Bananawing Universe 5&6 not available - sneaker - 25-05-2018
Hello,
We have a Chimp300 and a Banana Wing. If both are connected, the Universe 5 and 6 should be unlocked. But it is not. What can be the problem. Otherwise everything works with the Wing. OS 1.05 is installed.
best regards Kai
RE: Bananawing Universe 5&6 not available - WesleyHouben - 29-05-2018
Hi Kai,
I recently experienced the same issue. we are lookingÂ
in to it and get back to you ASAP.
RE: Bananawing Universe 5&6 not available - sneaker - 03-07-2018
Hi,
Is there any news or a solution?
RE: Bananawing Universe 5&6 not available - WesleyHouben - 04-07-2018
(03-07-2018, 05:03 PM)sneaker Wrote: Hi,
Is there any news or a solution?
Hi Kai,
Could you swap out your usb a to b cable and see if this solves your problem.
Cheers,
RE: Bananawing Universe 5&6 not available - sneaker - 04-07-2018
Hi,
can swap the cable in the near future. We use a usb cable with neutrik plug. I do not think it is the cable, The data connection works so yes. I can use the fader. Only the universe 5 and 6 will not be unlocked. Use dmx over artnet, Do not need the dmx outs on the wing.
RE: Bananawing Universe 5&6 not available - Ron - 11-07-2018
sometimes when unplugging the usb, an inrush current or static charge can cause the usb cominication to fail.
try to power down the wing for a few seconds without loosening the usb cable between wing.
after powerup, the wing will make connection with your chimp and all should be ok.
RE: Bananawing Universe 5&6 not available - sneaker - 12-07-2018
It is not the problem that once does not work. have built the connection already several times, there works the wing. Also use an external touch on the wing which works too. So the data connection works without problems. only the universe 5 and 6 will not be unlocked. I have no problems with breaks or interruptions, the activation is simply not. and with the characteristics we bought the wing and there it should go.
Best regards, Kai
RE: Bananawing Universe 5&6 not available - sneaker - 13-07-2018
problem solved. We tried again connecting with different cables. works now. Maybe it was a contact proplem.
RE: Bananawing Universe 5&6 not available - denishessberger - 11-09-2020
Could have been; but we also recently identified an issue with the USB Stack used in the microprocessors in the PCBs that may cause such behavior. It's fixed for the Multi-Cell Release.
Best,
Denis