09-08-2021, 02:39 PM
(This post was last modified: 06-12-2021, 01:54 PM by denishessberger.)
Type of the Desk: Chimp300.G2
Software Version: V1.12 Beta
External Display Connected, is a touchscreen?: Neither
Connected USB Devices: None
Networked Devices: None
Description:
Upon using the "Deactivate" function in the "Set Value"-window of the programmer for any attribute the desk crashes with the following error description:
"Error! Lost connection to Server! It might have crashed! Shall we reboot?"
If pressing close the "Manage Shows"-window opens but none of the internal shows are visible.
If pressing reboot the console swiftly reboots but immediately shows a similar error description:
"Error! Could not connect to Server!"
After closing the error the console again enters the "Manage Shows"-window where no shows are visible.
If using the "Shutdown"-option the console shuts down for around 2 seconds and then reboots immediately.
If choosing to create a new show it is possible to enter a name for said show but after confirming nothing further happens.
The only way to exit this loop is to disconnect and reconnect the mains power supply.
Steps to reproduce:
Select a patched fixture, select an attribute and open the popup window via pushing the corresponding encoder, select "Deactivate" on the bottom line of options.
Expected Behavior:
I would have expected the button to remove the attribute from the programmer.
Observed Behavior:
previously described behaviour
Showfile:
No specific showfile attached as a completely blank show was used.
Software Version: V1.12 Beta
External Display Connected, is a touchscreen?: Neither
Connected USB Devices: None
Networked Devices: None
Description:
Upon using the "Deactivate" function in the "Set Value"-window of the programmer for any attribute the desk crashes with the following error description:
"Error! Lost connection to Server! It might have crashed! Shall we reboot?"
If pressing close the "Manage Shows"-window opens but none of the internal shows are visible.
If pressing reboot the console swiftly reboots but immediately shows a similar error description:
"Error! Could not connect to Server!"
After closing the error the console again enters the "Manage Shows"-window where no shows are visible.
If using the "Shutdown"-option the console shuts down for around 2 seconds and then reboots immediately.
If choosing to create a new show it is possible to enter a name for said show but after confirming nothing further happens.
The only way to exit this loop is to disconnect and reconnect the mains power supply.
Steps to reproduce:
Select a patched fixture, select an attribute and open the popup window via pushing the corresponding encoder, select "Deactivate" on the bottom line of options.
Expected Behavior:
I would have expected the button to remove the attribute from the programmer.
Observed Behavior:
previously described behaviour
Showfile:
No specific showfile attached as a completely blank show was used.
