How do you handle identity verification smoothly?
#1
Last week, we had this flood of new signups on our app, and suddenly we were drowning in fake accounts. We tried putting up basic email verification, but it barely made a dent. I remember someone here mentioned they fixed a similar issue using multiple verification methods. We're trying to strike a balance between not annoying real users and keeping scammers out. Anyone here manage to solve this without slowing everything down?
Reply

#2
Use reCAPTCHA v3, no user interaction required, the system will score the "credibility" of Solitaired user behavior in the background.
Reply

#3
Yeah, I went through the same mess when I launched my marketplace. What helped was using layered verification based on risk level. I didn’t hit everyone with a wall of checks — just the risky ones. I set it up using age verification solutions, and honestly, it made things a lot smoother. It let legit users in quickly while flagging weird behavior without me lifting a finger. Plus, you can customize what to ask based on each case.
Reply

#4
Honestly, I’ve always believed that trust and security don’t have to kill the user experience. I’ve seen platforms get too aggressive with verification and lose users over it. But smart setups — the kind that adapt based on risk — actually make the platform feel more professional without being a pain. It’s not about blocking everyone, it’s about being smarter with how you approve people.
Reply



Forum Jump:


Users browsing this thread:
1 Guest(s)