Chimp Freeze
#1
I had a chrash / freeze the chimp yesterday. the screens internally and externally only flicker and the chimp stops responding, see pictures. It only helped by keeping the main switch behind. the same thing happened a few weeks ago. in the moment there was no input or work on desk. chimp just stood there. 
is that a hardware defect?  Huh


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#2
ay Sneekers,

that's not a good sign.
we suspect that one of two options can cause this crash.
first could be the SDRAM memory inside the console, second could be the video processor on the mainboard.

for either one of these, you need to return the Chimp to your dealer for repair.
please backup your shows onto an USB drive and return the unit so we can fix it for you.
Feed your Chimp, Keep Calm or go Banana's!!

Best regards,  Ron
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#3
many thanks for the answer. We will contact our dealer
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