[FIXED] (Chimp300.G2, V1.12 Beta) Bug Report: Crash on Deactivate
#1
Type of the Desk: Chimp300.G2

Software Version: V1.12 Beta

External Display Connected, is a touchscreen?: Neither

Connected USB Devices: None

Networked Devices: None

Description:

Upon using the "Deactivate" function in the "Set Value"-window of the programmer for any attribute the desk crashes with the following error description:
"Error! Lost connection to Server! It might have crashed! Shall we reboot?"
If pressing close the "Manage Shows"-window opens but none of the internal shows are visible.
If pressing reboot the console swiftly reboots but immediately shows a similar error description:
"Error! Could not connect to Server!"
After closing the error the console again enters the "Manage Shows"-window where no shows are visible.

If using the "Shutdown"-option the console shuts down for around 2 seconds and then reboots immediately.

If choosing to create a new show it is possible to enter a name for said show but after confirming nothing further happens.

The only way to exit this loop is to disconnect and reconnect the mains power supply.

Steps to reproduce:

Select a patched fixture, select an attribute and open the popup window via pushing the corresponding encoder, select "Deactivate" on the bottom line of options.

Expected Behavior:

I would have expected the button to remove the attribute from the programmer.

Observed Behavior:

previously described behaviour

Showfile:

No specific showfile attached as a completely blank show was used.
Reply

#2
Hi,
Thank you for your bug report. This has already been posted here (https://forum.highlite.com/thread-1004.html) and is fixed in the upcoming version 2.0.
Reply

#3
Also the Shutdown / Reboot not working is known and fixed in 2.0, too.
Reply



Forum Jump:


Users browsing this thread:
1 Guest(s)