Touchscreen failure?

[MSchimmer]

Hi, we bought a chimp (used by cuesale), touchscreen reponse is not good.
We need to trigger on some points realy often to get a response.
Calibrating has done, but that doesnt fix the problem

[Ron]

Hi MSchimmer,

as the Chimp has a resistive touchscreen, this type of screen needs a bit more force compared to your iPad or smartphone (= capasitive touchscreen).

so don't be too soft on the screen, as long as you are not using pointy objects as a touch object.

if you think the screen indeed isn't performing as it should, then post a video on here to show the actual problem?
also I suggest to get in contact with Cuesale and ask them to return the console for a checkup.