Universe 4 Out port broken
#1
Hello! The Universe 4 port on my Chimp 300 dont work. Any fixses for this?
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#2
Dear Eirikhelgesen,

if your console is under waranty, I would strongly suggest to send back the unit to your local dealer or to Highlite if you have a customer account.
they can repair and do a thorough check-up.

in case you would want to do it yourselves, then all 4 universes are seperate PCB's which are very easy to exchange.
so if you are 100% sure that the problem is only the PCB, then ordering this spare-part and loosening some screws will be the work you need to do.

hope this info helps.
Feed your Chimp, Keep Calm or go Banana's!!

Best regards,  Ron
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#3
Also, make sure that the DMX input is switched off. If it is On and assigned to DMX output 4, the output won't work.
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#4
Start with the simple checks (cable, fixture, reboot) and then delve into the software configuration (patching, universe enablement, DMX input). If those don't resolve the issue, it could indicate a hardware problem, in which case contacting your dealer or exploring the Crazy Cattle 3D Highlite Forum for advice would be the next steps.
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#5
Thumbs Up 
Oh no, Universe 4's having a bad day! Hope it's a quick fix, I'm relying on that port! Fingers crossed it gets sorted out soon.
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#6
That's frustrating to have a port not working on your Chimp 300! Hopefully, someone in the community has a fix for you. When tech issues like that happen, sometimes it's good to take a break with something completely different and simple, like seeing how many clicks you can get on Italian Brainrot Clicker! 😄
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#7
Oh no, a malfunctioning port can be a real pain! I hope you get it sorted out. For a reliable and straightforward online experience that doesn't involve any tricky hardware, you could always check out Tungsahur Clicker.
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#8
Just dealt with a similar issue on my Chimp last month - turned out to be a loose connection inside the unit. Before sending it back for warranty repair, try gently pressing around the Universe 4 port area while testing. Sometimes the PCB just needs a bit of pressure to make proper contact.
Speaking of organizing equipment manuals, I've been using a book embosser to mark all my technical documentation - makes it way easier to track which manuals belong to which venue when you're working multiple gigs!
Hope you get it sorted quickly!
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