Universe 4 Out port broken

[eirikhelgesen]

Hello! The Universe 4 port on my Chimp 300 dont work. Any fixses for this?

[Ron]

Dear Eirikhelgesen,

if your console is under waranty, I would strongly suggest to send back the unit to your local dealer or to Highlite if you have a customer account.
they can repair and do a thorough check-up.

in case you would want to do it yourselves, then all 4 universes are seperate PCB's which are very easy to exchange.
so if you are 100% sure that the problem is only the PCB, then ordering this spare-part and loosening some screws will be the work you need to do.

hope this info helps.

[replay]

Also, make sure that the DMX input is switched off. If it is On and assigned to DMX output 4, the output won't work.

[drewbinsky]

Start with the simple checks (cable, fixture, reboot) and then delve into the software configuration (patching, universe enablement, DMX input). If those don't resolve the issue, it could indicate a hardware problem, in which case contacting your dealer or exploring the Crazy Cattle 3D Highlite Forum for advice would be the next steps.